This Privacy Policy is in accordance with the Indian Information Technology Act, 2000 and the Information Technology (Reasonable Security and Procedures and Sensitive Personal Data or Information) Rules, 2011 prescribed thereunder and any amendments thereto, (“Applicable Law”). This Privacy Policy is intended to provide you with clear and complete information about the treatment of your Personal Information and Sensitive Personal Data or Information that 1 Solution collects in connection with the services offered by 1 Solution and the way your Personal Information and Data and Sensitive Personal Data or Information is stored and used by 1 Solution.
We collect information to provide better services to all of our users, existing clients, and potential new clients. At 1 Solution, we are committed to safeguarding the privacy and confidentiality of the personal information you provide to us. We collect, process, and utilize your information solely for the purposes of facilitating and delivering high-quality housemaid services.
We only collect the information that we actually need and which is important to us to provide services to you. Some of that is information that you proactively give us while you contact us using email, contact forms, or lead generation forms and ask to acquire our services.
We use your information to provide the services you’ve requested, create and maintain your accounts. We also use it to communicate with you about the services you’re currently using, your customer support requests, new services you may like, chances for you to give us feedback, and policy updates.
There are some limitations to the privacy we can promise you. We will disclose personal information if it’s necessary to comply with a legal obligation, prevent fraud, enforce an agreement, or protect our users’ safety.
We may collect information about you from third parties that we work closely with for the purposes of delivering services. We may also receive information about you from third parties where you have consented to such third parties sharing your information.
We may use your information for the following purposes, depending on the relationship we have with you. We may use your personal data to provide you with information you have requested, identify your requirements, and facilitate service delivery.
In certain circumstances, we may share your personal information with government authorities for legal compliances, third-party vendors, or internal references and contacts, with your consent. We may also share information if required to protect the rights, property, or safety of our employees or if disclosed by law.
We use a variety of technological and operational security measures to protect your information against unauthorized access, unlawful use, modification, and destruction. Transmission of information over the internet can be insecure, and although we employ measures to protect your information from unauthorized access, we cannot always guarantee the security of information sent over the internet.
We may disclose personal information and service data to a third party if we believe that such disclosure is necessary for preventing fraud, investigating suspected illegal activity, enforcing our agreements, or protecting the safety of our users.
We make every effort, including periodic reviews, to ensure that the personal information you provide is used in conformity with this Privacy Policy. If you have any concerns about our adherence to this Privacy Policy or the manner in which your personal information is used, kindly write to us through email at support@1solution.in.
We may modify the Privacy Policy at any time. If you think that the updated Privacy Policy affects your rights with respect to your use of our products or services, you may terminate your use by sending us an email within 30 days. Your continued use after the effective date of changes to the Privacy Policy will be deemed to be your agreement to the modified Privacy Policy.
The terms and conditions and transactions contemplated hereby shall be governed by and construed in accordance with the state of Maharashtra, India, without regard to the choice-of-law principles thereof. Any action seeking legal or equitable relief arising out of or relating to these Terms or the Manual will be brought only in the courts of Mumbai, State of Maharashtra, India.
If you have any questions or grievances regarding the privacy statement, practices of the site, or any other transaction issue, please contact us at support@1solution.in.
We reserve the right to amend these policies from time to time. When we make a change, we will update this page of the Website. We recommend that you revisit this page from time to time so as to ensure that you are aware of any changes that we have made to these Policies.